Conditions of Use

Terms of Conditions

Placing an order with us is this easy: We ship worldwide.There are no shipping costs.

Return shipments
Please note, that our high quality goods can only be returned in their original packaging. Please inform us in writing of any return shipment in advance (best by email to
 info@kieninger-uhrenshop.de) or call by phone 07482-913 987. In case the original packaging is no longer available, we will send you a new one in advance. Return packaging must be insured because we are handling highly sensitive technical products.

Youth protection law
In accordance with youth protection law we only ship to individuals 18 years of age or older. Please understand that we have to resign a shipment or ask for an age confirmation in justified cases. 

Time of delivery
As soon as you order your individual clock it will go into assembly. Usually the finished clock can be delivered within 1-2 weeks. However, please understand that due to the diversity of the models not all housings are on stock permanently. In that case time of delivery could be delayed. As soon as your order is processed and the exact time of delivery calculated you will get a confirmation by email.


Conditions of payment
We offer different methods of payment due to the manufacture-like assembly.

Paypal / Sofortüberweisung:
Here you have the opportunity to pay easy and with guaranteed security.

Prepayment
We will happily ship your order on purchase on account. Please note that the amount has to be payed as down-payment within 10 days to confirm your order. After receiving the shipment the remaining amount has to be payed.

Please transfer the down-payment to the following bank account:

Kieninger Uhrenshop
Stefan Folberth
Bank     Kreissparkasse Rottweil
IBAN DE67 6425 0040 0000 7578 10
BIC SOLADES1RWL

The merchandise will remain property of Kieninger Uhrenshop until full payment is received. In case of delayed payment we calculate a commonly accepted interest rate in addition. Overdue fines will apply. We reserve the right to deliver to first orders, single orders and defaulters only after prepayment or via collect on delivery. Consecutive orders will only be processed when the previous invoice has been payed in full. Court of jurisdiction is Horb/Neckar.

Kieninger Uhrenshop, Stefan Folberth, Am Südhang 31, 72160 Horb am Neckar UID: DE
253692056

Right of withdrawal:
You can withdraw from your contract within a month in writing (i.e. letter, fax, email) or – when you already received the merchandise before the expiry of the time limit – by return shipment without statement of reasons. The time period starts after receiving these terms and conditions in writing. To meet the deadline of your right of withdrawal you simply have to send off your withdrawal notice or return shipment in time. The withdrawal notice has to be send to:

Kieninger Uhrenshop
Stefan Folberth
Am Südhang 31
72160 Horb a.N.
E-Mail: info@kieninger-uhrenshop.de


Consequences of withdrawal:
In case of a legal withdrawal of contract both parties have to return received goods and services including benefits (i.e. interest). If you cannot return the merchandise in full or parts from it or in poor condition you may have to provide compensation for the lost value. This does not apply when the declined condition was solely caused by testing the merchandise as for instance you could have done in the retail store. You can avoid your duty for compensation for an impairment by complying with the terms of contract when taking the merchandise into use, not treating it as your property and omitting everything that will damage it. Merchandise which can be shipped as parcel can be returned to us at our risk and cost. Gladly we will pick up the merchandise at your home at our costs if you inform us thereof. Merchandise which cannot be shipped as parcel will be picked up. Obligations for reimbursement of payments have to be met within 30 days. The deadline begins for you with dispatch of the merchandise or withdrawal notice, for us with the recipience.

Return policy:

Sale or return:
You can return received merchandise within a month by sending it back without statement of reason. The time period starts after receiving these terms and conditions in writing (i.e. letter, fax, email), but not before receipt of the merchandise. Only if goods cannot be shipped as parcel (bulky merchandise) you may demand the return in writing. Gladly we will pick up the merchandise at your home at our costs if you inform us thereof. To meet the deadline the merchandise or return notice has to be sent off in due time. In any case, return shipment will be at our cost and risk. The return shipment or return notice has to be sent to:

Kieninger Uhrenshop
Stefan Folberth
Am Südhang 31
72160 Horb a.N.
E-Mail: info@kieninger-uhrenshop.de

Consequences of return:
In case of an effectual return received benefits of both parties have to be restored and benefits have to be reimbursed where applicable. In case of declined condition of the merchandise compensation for lost value can be demanded. This does not apply when the declined condition was solely caused by testing the merchandise as for instance you could have done in the retail store. You can avoid your duty for compensation for an impairment by complying with the terms of contract when taking the merchandise into use, not treating it as your property and omitting everything that will damage it. Obligations for reimbursement of payments have to be met within 30 days. The deadline begins for you with dispatch of the merchandise or withdrawal notice, for us with the recipience.
 

Data security

1. For processing of the order it is neccessary, that data, which was given on a voluntary basis by the customer and was recorded in this setting, can be processed and used by the seller for completion of the contract according to legal regulations. This data can also be used for a credit history check and be transmitted to authorised representatives and selected partners of the seller according to § 11 BDSG for advertisement purposes. Selected partners will only receive the address of the customer without special attributes.

2. The customer agrees on all above terms as stated in Section 1, explicit on recording and processing of his data, with sending an order. He is entitled to see the data and to ask for change or deletion of single statements at all times.


Disclaimer

1. Content of the online offer
The author does not give any warranty for the actuality, correctness, completeness or quality of the provided information. Liability claims against the author concerning material or ideal losses which were caused by use or non-use of the provided information or use of false or incomplete information are barred categorically if there was no verifiable intentional or grossly negligent default on the side of the author.  All offers are subject to confirmation and without obligation. The author reserves the right to change, amend or delete parts of the pages or the whole offer without separate announcement or abandon the whole online offer temporarily or finally.


2. References and links
In case of direct or indirect links to extrinsic internet pages, which are not within the responsibility of the author, liability would only come into force when the author has knowledge of the content and he can technically and reasonably  prevent usage in case of illegal content. The author states explicitly that at time of link setting there was no illegal content identifiable. The author has no influence on the present and future presentation, content and authorship of the linked web pages. Hence the author dissociates himself explicitly from the content of linked web pages which were changed after link setting.  This statement includes all link settings within the own internet offer and foreign entries in guest books, discussion forums and mailing lists initiated by the author.  The provider of the linked web pages is solely liable for illegal, false or incomplete content, especially for damage which results from use or non-use of such presented information, not he who sets links to this particular publication.

3. Copyright and Identification
The author aims to respect the copyright of used graphics, sound recordings, video clips and texts in all publications; to use graphics, sound recordings, video clips or texts of his own or to use freeware of graphics, sound recordings, video clips or texts.  All brand labels or trademarks mentioned within this internet offer and, as the case may be, protected by third parties, are subject to the regulations of the copyright in force and the right of ownership of the entitled proprietor without restrictions. Solely due to the mention there cannot be drawn conclusions that trademarks are not protected by rights of third parties! The copyright for released material which was produced by the author himself is held by the author only. Duplication or usage of such graphics, sound recordings, video clips or texts in other electronic or printed publications is not permitted without explicit permission of the author.

4. Kieninger Uhrenshop – Data privacy protection declaration
Data protection and data security of our customers always has had a high priority. Therefore protection of your personal data is very important to us and of major concern during all business transactions. Respect of these personal rights goes without saying. While visiting our websites we collect, process and use your personal data only as far as this is legally permitted and necessary for our business transaction or as far as you gave your permission. We save your personal data (i.e. name, adress, postal adress, email, phone number) to process the respective service. This is the case, for example, when you send us an email, give us an order or ask for information. This data will be transmitted within the company.

While using some of the websites, for instance during an order or request for information material, you will be asked to give us certain personal data (i.e. name, adress, postal adress, email, phone number etc.) by input in these websites. We need this information to be able to deliver the requested service or send you the required information material. Without this data we unfortunately cannot get active. This information will further be used to update your personal standing data in our records where applicable (i.e. recording of a middle name, change of adress, etc.)

Personal data will be recorded, processed and used as far as neccessary to deliver the requested service, but also to establish the desired contact or place the required information material or service at your disposal. Furthermore we will use this data to deliver services to our business partners where applicable when we used your data to update our records (see above).
 
All information, which you give us at our disposal by input on these websites, will be recorded on a server within a country of the european union (“EU”)  and be transmitted to the appropriate department within the company to process your requests and desires. As fas as your personal data was used to update our records (see above), your data might also be placed at the disposal of our business partners in course of our activity where applicable.

 In case of additional questions or comments to our data security information feel free to contact us. Information regarding the recorded personal data can be provided by our data protection officer after enquiry. To prevent violation regarding this service and your personal data we would ask you to provide us with a copy of your passport by postal mail so that we can be assured that only you yourself receive this information.  You have the opportunity of course to correct any discrepancies, update obsolete data or have deleted recorded data, as far as no other legal or contractual intentions are existent.

 

5. Legal effectiveness of this disclaimer

This disclaimer has to be seen as part of the internet offer, from which was linked to this page. In case parts or single statements of this text do not conform, conform any more or do not conform in parts to current legal status, the rest of the document will remain unaffected in its content and validity.