How to order in our Kieninger Uhrenshop?

Order

With us you can either:

    - via the shop,
    - by telephone,
    - or in writing.

Invoice

After clarification of the delivery date, you will receive an invoice from us in writing with a 3% discount, which you either pay 100% Alternatively, you make a down payment of 50%, and the remaining 50% after delivery of the goods.
    
Ordering via the Online Shop

Of course you can also order via our online shop and pay with paypal, sofortüberweisung or other shop payment systems. The prepayment discount of 3% will be deducted in the shopping cart. As soon as we know a delivery date we will inform you.

Delivery

After completion of your watch, we will arrange a delivery date with you in advance by telephone.
During this telephone call, we will explain to you how to put your clock into operation.

Your clock will be shipped by a small, but fine forwarding agency that knows how to handle sensitive goods.

After delivery of the goods, we will explain to you again how to put your clock into operation (although an instruction manual is enclosed). We usually deliver complicated grandfather clocks to you personally.

Depending on the distance and effort involved, we will charge for this very fairly.

 

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

• Get first. Pay later (in 14 days): The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. The complete terms and conditions for deliveries to Germany you can find here and the complete terms and conditions for deliveries to Austria you can find here.
• Slice it (only available for Germany): With the financing service from Klarna you can pay your purchase in flexible monthly instalments of at least 1/24 of the total amount (at least 6.95 €) or else according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Part Payment including terms and conditions and Standard European Consumer Credit Information you can find here.
• Pay Now (Sofort direct banking): Your account will be debited directly after placement of your order.
• Direct Debit: Your account will be debited after shipment of the goods. You will be notified about the date by email.

The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarnas user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement for Germany/ Austria.